Table of Contents
General Troubleshooting Guide
For troubleshooting printer problems, click here or for other options, call our Technical Support at .
Questions & Problems:
- Scanner Not Found.
- The Computer Locks.
- Bad Images.
- Printer/ Printing Problems.
- How to Questions.
- Installation Problems/ Solutions for the OpticPro 9636T.
- OCR (optical character recognition).
- Error Messages.
- Common Questions
- All Flatbed Scanners: Troubleshooting Printer Problems
- OpticPro 9636T: The message "Setup was unable to find the installation languages in D:\install\setup.lib file" is displayed.
- OpticPro 9636T: The message "Uninstaller failed to initialize. You may not be able to uninstall this product." is displayed.
- OpticPro 9636T: The color copies made with the Action Manager 32 Copy Utility are red
- OpticPro 9636T: The message "A fatal exception OE has occurred at 0028:C0230810 in VxD VMM(0D)+00001810. The current application will be terminated" is displayed.
- OpticPro 9636T: The scanner makes a loud noise and the light bar doesn't move when the "Prescan" button is pressed.
- General Information
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