Answers to Troubleshooting Questions
The Computer Locks.
Symptom: The keyboard and the mouse locked after the scanner was installed.
Cause: There is an I/O (Input/Output) address conflict.
Solution: Change the Parallel Port Address in your computer's BIOS (3BCh is recommended). Consult your computer's manual on how to make changes to the BIOS.
Alternate Solution: If changing the parallel port I/O address to 3BCh does not solve the situation, please see the Pentium II Lockup Solution for additional information.