Navigation Bar

Answers to Troubleshooting Questions


The Computer Locks.

Symptom: The keyboard and the mouse locked after the scanner was installed.

Cause: There is an I/O (Input/Output) address conflict.

Solution: Change the Parallel Port Address in your computer's BIOS (3BCh is recommended). Consult your computer's manual on how to make changes to the BIOS.

Alternate Solution: If changing the parallel port I/O address to 3BCh does not solve the situation, please see the Pentium II Lockup Solution for additional information.

Back to Top

| What's New | Where to Buy | News & Features | Software Updates | Reseller Information | Product Registration |
Contact with any questions or comments concerning this site.
1998 Plustek USA, Inc. All Rights Reserved.