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Answers to Troubleshooting Questions


How to Questions.

Symptom: How do I save the scanned image in JPG format?

Solution: Click on FILE

Click on SAVE AS.

Select the folder where you want to save your image.

Select JPEG or JPG under "Save as type:"

Type the name of the file name for your image.

Symptom: How do I enlarge an Image?

Solution: If you are using Picture Publisher or Photo magic do the following:

  1. Scan an image.
  2. Click on IMAGE.
  3. Click on SIZE.
  4. Enter the dimensions of the image.

If you have more questions on how to enlarge an image please consult the program's documentation.

Symptom: How do I cut an image and paste in another program?

Solution: 1) Select the area that you want to cut.

  1. Click on EDIT.
  2. Click on CUT.
  3. Start the program and open the document where you want to paste your image.
  4. Click on EDIT.
  5. Click on PASTE.

Please consult your program's documentation on how to Cut and Paste if you have any more questions.

Symptom: How do I put my scanned image in my Word Processor?

Solution: 1) Find out what formats are supported by your Word Processor.

  1. Save in a format supported by your Word Processor.
  2. Depending on your Word Processor, select INSERT or IMPORT from your menu, then select IMAGE or PICTURE.

Consult your Word Processor's documentation for more information on how to import images.

Symptom: How do I put my scanned text document in my Word Processor?

Solution: 1) Find out what formats are supported by your Word Processor.

2) Save in a format supported by your Word Processor.

3) Open the file that you saved from your Word Processor.

Symptom: I don't know how to send a scanned image using my email program.

Solution: Save your scanned image in a format that is supported by your email program (JPG, GIF or PNG are recommended). Consult the documentation of your email program on how to attach a file to a message.

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