Answers to Troubleshooting Questions
Scanner Models: OpticPro 9636T
Problem: The message "Uninstaller failed to initialize. You may not be able to uninstall this product." is displayed.
Delete the UNINST.ISU file located from the installation directory, then run the installation again.
If you don't know the name of the installation directory, then follow these steps:
1) Click on START.
2) Click on FIND.
3) Select FILES OR FOLDERS.
4) Type UNINST.ISU in the "Named:" dialog box.
5) Click on FIND NOW.
6) Select the UNINST.ISU and delete it
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