Answers to Troubleshooting Questions
Scanner Models: OpticPro 9636T
Problem: The message "Setup was unable to find the installation languages in D:\install\setup.lib file" is displayed.
Windows 3.1x, 95/98
You need to update the version of the MSCDEX.EXE file. Please contact Microsoft for an update.
To find out the version that you have:
1) Click on START.
2) Click on programs.
3) Select MS-Dos Prompt.
4) Type: MSCDEX
5) The version will be displayed
Note: Windows 3.1x users need to exit Windows and type MSCDEX at the DOS prompt.
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