Scanner Setup & Usage	Troubleshooting
Uninstall/Install Instructions (Non USB & Transparency devices) Uninstall/Install Instructions (USB & Transparency devices) UT12 Uninstall Instructions (USB) Scanner Setup & Usage  (Parallel port scanners only) Helpful Scanning Tips Policy/ Warranty Glossary of Scanner Terminology Online Scanner Registration	Software and Driver Updates Problems and Solutions (Updated) Troubleshooting Printer Problems Contacting Support over the Phone Scanner Repair Information General Scanner Information Technical Support Email Links to helpful Web sites

Notes: 

• If the installation software does not accept the serial number in your scanner, type nine zeroes (000000000). May not work with newer versions of the UT12, U12, U12B.

• When you call our Technical Support department, there will be a charge for any scanner that is out of warranty.