Technical Support Tree

Software Errors (choose one):

• Illegal operation
• "Invalid page fault in pp70 module kernal32.dll" message
• "No source selected" message
• Template parser error or none of the templates load up when using Adobe Photodeluxe
• Garbled text when using OCR software
• Illegal operation in the Action Manager
• Image shrinks when using the Copy Utility
• "Program cannot work on this scanner" message
• Action Manager is minimized in the taskbar and will not maximize
• No 32-bit Twain source for the A3I

If you do not find your answer within these pages and would like to speak with a live representative, please feel free to call . If your particular imaging device has exceeded the one year warranty, please be aware that there will be a service charge of $29.95 for technical support.

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