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Poor Quality in Greyscale Mode solution:

If you are receiving poor quality in greyscale mode, please scan a black and white photo and a text document using the Action manager and email both those images to us. If the problem persists then it is possible that you have a bad CCD or CIS. Please email a copy of the scans to so that we may determine if it is a defective imaging device. Make sure you scan it at 75dpi with a JPEG interchange extension.


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