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Answers to Frequently Asked Questions or Problems


Scanner Models: All Flatbed Scanners

Problem: Action Manager is minimized on the Taskbar and will not maximize (open)

Solution:

You must have the Action Manager closed before doing the following steps:

1. Click on START

2. Click on RUN

3. Type SCANFX.INI in the Run dialog box and press Enter

4. Locate the following lines:

[ScanfxWindow]

LEFT=3000

TOP=3000

RIGHT=3000

5. Remove (delete) the following lines:

LEFT=3000

TOP=3000

RIGHT=3000

6. Click on FILE

7. Click on SAVE

8. Click on FILE

9. Click on EXIT

10. Restart your computer

11. Test your scanner

The steps provided above should solve the situation with the Action Manager not maximizing from the Task Bar. If in the event that the steps above do not solve your situation, please contact Plustek's Technical Support department directly at for further assistance with this situation.

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