Answers to Frequently Asked Questions or Problems

Scanner Models: All Flatbed Scanners

Problem: The scanner makes an unusual sound when starting to scan

Solution:

The scanner does in fact make a sound when the scanner starts to scan. The noise is caused by the self alignment test. The scanner does this self alignment test to ensure a straight scan.

In other words, this sound is normal.

If you have any questions or comments concerning this situation, please feel free to contact our Technical Support department at for further assistance.

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